Privacy Policy
Last updated: August 2026
Information We Collect
When you create an account, request a repair, place an order, or post a Marketplace listing, we collect information such as your name, email address, phone number, and address/location (only when you choose to share it for pickup/delivery purposes).
How We Use Your Information
We use your information to process orders and repairs, communicate with you about your account, provide customer support, and improve our services. We do not sell your personal data to third-party advertisers.
Marketplace Listings
If you post a listing on our Marketplace, your name and (if provided) phone number may be visible to other users so they can contact you about your listing. You control what information you share in your profile.
Marketplace Messages & Moderation
Messages sent through our Marketplace in-app messaging system are stored on our platform. Our team may review these messages for safety, fraud prevention, and dispute resolution purposes, and may restrict or block accounts that violate our terms. We do not sell or share message content with third parties.
Data Security
Passwords are stored using industry-standard hashing and are never stored in plain text. We use secure connections (HTTPS) across our platform.
Your Choices
You can update your profile information at any time from your Dashboard. To request deletion of your account or data, contact us at the details below.
Contact Us
Questions about this policy? Reach us via the Contact page or WhatsApp at +977 9740843262.
This is a general privacy policy template. Techtara Technologies should have this reviewed by a qualified legal professional to ensure full compliance with applicable Nepali data protection law.